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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Samsung Galaxy S10FE 5G tablet and tablet cover

Category

Electronics

Report number

20210701-F039F-2147363172

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210701-F039F-2147363172. Severity: Incident, No Injury. Matched catalog product: Samsung Samsung Galaxy S10FE 5G tablet and tablet cover. Source model text: Samsung Syncmaster B2240. Incident: We had a fire incident In our house on June 24, 2021 afternoon. While I was away from work desk for walking our dog, the Samsung Syncmaster B2240 monitor got on fire. I immediately heard the smoke alarm. Luckily we had fire extinguisher. I called 911 for help. No one in the house is injured. But we are all going through mental trauma and afraid to leave the house or leave our dog alone. A day before this incident happened, the monitor was flickering and the next day while I was taking a break while working this happened. We have surge protectors throughout the house ,including for the monitor. I have placed incident report with Samsung. They have emailed me, but I wanted to reach out to you and get advice before I responded. Please let me know if you need any further information. Thx,

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210701-F039F-2147363172. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.