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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Razer Razer Blade 15 Advanced 09-0330

Category

Electronics

Report number

20210704-4AD24-2147363131

Ownership age

About 10 months to failure (from purchase date when reported)

Failure type

Battery failure

Incident narrative

SaferProducts.gov consumer incident report 20210704-4AD24-2147363131. Matched catalog product: Razer Razer Blade 15 Advanced 09-0330. Source model text: Razer Blade 15 (D1NT/FHD/60Hz/i7/16GB/GTX 1060/256. Incident: I received a refurbished Razer Blade 15 ~9 months ago. The trackpad stopped working without applying extreme pressure in the last ~1 month, and the laptop started getting very hot. After opening the case of the computer, the battery is extremely swollen (�pillowed�).

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210704-4AD24-2147363131. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.