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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Model Number- RF18HFENBSR US

Category

Kitchen Appliance

Report number

20210706-63EBE-2147363093

Ownership age

About 35 months to failure (from purchase date when reported)

Failure type

Stopped working / malfunction

Incident narrative

SaferProducts.gov consumer incident report 20210706-63EBE-2147363093. Severity: No Incident, No Injury. Matched catalog product: Samsung Model Number- RF18HFENBSR US. Source model text: RF18HFENBSR/US. Incident: I own a Samsung refrigerator less than three years old. First the freezer and then the refrigerator stopped working. The entire time the displays were showing safe temperatures while the food was going bad.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210706-63EBE-2147363093. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.