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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Charbroil Advantage Series 4 Burner

Category

Kitchen Appliance

Report number

20210715-688FB-2147362845

Ownership age

About 7 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210715-688FB-2147362845. Severity: Incident, No Injury. Product: Charbroil Advantage Series 4 Burner (Advantage Series 4 Burner Gas Grill). Incident: The grill was purchased the day after Christmas. We waited to assemble it until the summer, when it would be needed. After several uses, we noticed this problem. It has had very little use for it to catch fire like this. When using grill, it catches fire violently. The entire bottom of the whole grill was on fire. And flames were shooting out quite high, demolishing the food within seconds of it catching fire. The food was simple burgers and hotdogs. After looking at product information, it was stated the grill needed to be cleaned out in between each use. Therefore, it was cleaned out very well, and then the same thing occurred again. It is extremely dangerous to operate in a regular basis. Routine food should not catch fire so quickly and so violently. The inside lining of the grill is also peeling off, which seems to be deteriorating the lining as well. We are scared to use this product at all.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210715-688FB-2147362845. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.