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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Ariens 991087

Category

Home & Garden

Report number

20210806-4A327-2147361326

Ownership age

About 47 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210806-4A327-2147361326. Severity: Incident, No Injury. Matched catalog product: Ariens 991087. Incident: I was cutting grass on my 60" Ariens zero turn mower for about one hour without incident and stopped to take a break. I returned within 5 minutes to find the machine fully engulfed in flames. The machine was turned off at the time and spontaneously erupted into flames. I was able to extinguish the flames without assistance but the machine was deemed a total loss. I purchased the machine approximately 5 years ago and have had annual maintenance performed on the machine by an Ariens dealer. I contacted both the local Ariens dealer and the Ariens corporate office informing them of the incident and requesting compensation for my loss. Ariens denied the request. Ariens has been unable to provide me an adequate reason for the the machine to spontaneously erupt into flames destroying the machine and putting me at risk for further property damage and personal injury.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210806-4A327-2147361326. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.