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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE CTD90FP2M1S1

Category

Kitchen Appliance

Report number

20210820-2089E-2147360993

Ownership age

About 19 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210820-2089E-2147360993. Severity: Incident, No Injury. Product: GE Cafe Electric Oven CTD90FP2M1S1 (GE CAFE Direct Air Convection Built In Electric Wall Oven). Incident: Cafe Oven broiler filament tube exploded (loud bang/flash of light with flames) and tore filament pieces/red powder and pieces of metal retaining shield into closed oven doors within 2 minutes of turning broiler on HIGH. Nothing in oven. Fire of approx 2 minutes duration ensued. 5cm piece of broiler element and 2 cm piece of metal shield destroyed (metal shards on oven floor) in the flash/loud pop "explosion." I was seconds away from opening door to place food inside when incident occurred; ie I was at the door, eye level, on this French Door oven, when flash/bang occurred. No injury. Circuit breaker was immediately tripped. I turned oven dials off. No need for fire extinguisher. Oven is 20 months old and broiler used less than 10 times since purchase.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210820-2089E-2147360993. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.