Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cuisinart DCC-3200

Category

Kitchen Appliance

Report number

20210928-8C144-2147360367

Ownership age

About 73 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210928-8C144-2147360367. Severity: Incident, No Injury. Product: Cuisinart DCC-3200 (PerfecTemp 14-cup Programmable Coffeemaker model DCC-3200 serial number 50622). Incident: What made me want to file a report was when my wife lifted up the coffeemaker to clean the counter top and the bottom of the unit completely fell out and disintegrated. The rusted and corroded base plate on a PerfecTemp 14-Cup Programmable Coffeemaker by Cuisinart disintegrated after normal use over about 6 years and exposed electrical wires and components in the bottom of the coffeemaker. This gapping hole poses an electrical saftey and fire hazard. Being on the very bottom of the unit and out of view, the corrosion went unnoticed when cleaning the counter top because there is no warning in the manual to look under the coffeemaker for corrosion and you do not turn the coffeemaker upside down when you clean it. My wife and I use the product daily using the instruction unit guidelines. Potential injuries include electrical shock and fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20210928-8C144-2147360367. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.