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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Model # RF28HMEDBSR

Category

Kitchen Appliance

Report number

20210929-916F2-2147359355

Ownership age

About 45 months to failure (from purchase date when reported)

Failure type

Stopped working / malfunction

Incident narrative

SaferProducts.gov consumer incident report 20210929-916F2-2147359355. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Samsung Model # RF28HMEDBSR. Source model text: RF28HMEDBSR/AA. Incident: Samsung refrigerator ice maker failed after about one year of use. The frosting over of the device requires a heat gun to get working again. This happens about every week. Last time I defrosted I severely burned my arm on the heat gun.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210929-916F2-2147359355. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.