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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Model # RF28HMEDBSR

Category

Kitchen Appliance

Report number

20211009-2C95E-2147359234

Ownership age

About 70 months to failure (from purchase date when reported)

Failure type

Product safety incident

Incident narrative

SaferProducts.gov consumer incident report 20211009-2C95E-2147359234. Severity: Injury, Level of care not known. Matched catalog product: Samsung Model # RF28HMEDBSR. Source model text: Rf28hmedbsr/aa. Incident: We have a Samsung refrigerator with known defects that have been repaired in the past that are occurring again. The temps are not reading right and food is spoiling. I have a non verbal special needs son who�s food is prepared and refrigerated plus takes a dairy based drink that began having diarrhea and vomiting before we realized the refrigerator wasn�t cooling properly. I�ve reached out to Samsung who isn�t willing to help even though they did last time this occurred and it�s a known defect of their product.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20211009-2C95E-2147359234. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.