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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

NordicTrack x32i

Category

Fitness Equipment

Report number

20211024-004CB-2147359077

Ownership age

About 11 months to failure (from purchase date when reported)

Failure type

Product safety incident

Incident narrative

SaferProducts.gov consumer incident report 20211024-004CB-2147359077. Matched catalog product: NordicTrack x32i. Incident: I recently was running on the Nordictrack Commercial X32i treadmill (approximately 10 months after purchase) and noticed some wobbling on the front end and some loud squeaking noise. When I stopped the treadmill to inspect, I noticed that the metal base that is part of the running deck had split in half (literally split through the metal) and a spring and other minor equipment was scattered on the ground.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20211024-004CB-2147359077. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.