SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20211025-159ED-3478356. Severity: Incident, No Injury. Product: KitchenAid KUDE40FXWH3 (KitchenAid Under the counter dishwasher Model KUDE40FXWH3). Incident: 10/22/2021: There was a fire with their dishwasher. The husband quickly tripped the breaker. Once the breaker tripped the fire died out on its own. Damage was limited to the dishwasher. None of the items inside of it were damaged. The dishwasher was in use approximately 45 minutes. She will contacted the mfr. When the husband removed the front door, they found that the control panel was burned. 2/2016: Control panel would blink, but would not work. The consumer called the manufacturer and was advised to shut it down to reset it. She did as instructed, but that did not solve the problem and the dishwasher would no longer work. The control board panel and latch were replaced by the manufacturer. The consumer paid $193.15 to have those parts repaired. S&S Appliance (Mfr�s authorized service dealer), was the firm that performed the work. Recently, the consumer found information about a Whirlpool and KitchenAid Class Action Lawsuit involving this issue, but it has already been settled. The number: 74731319K is stamped on her dishwasher�s control board and was made by Whirlpool, was on it as well.