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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Breville Breville Oracle Touch- BES990BSS2JAN1

Category

Kitchen Appliance

Report number

20211025-1B68F-2147359066

Ownership age

About 41 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20211025-1B68F-2147359066. Severity: Incident, No Injury. Matched catalog product: Breville Breville Oracle Touch- BES990BSS2JAN1. Source model text: BES990BSS. Incident: I bought a Breville Oracle Touch Espresso Machine in 2018 and it�s worked great until now. The seals have broken on the boiler that cause water to escape the boiler. It then drips on to a relay switch that�s below the boiler which causes a short and my GFCI outlet to trip. This is extremely dangerous and could cause a fire if this machine is not plugged into a GFCI outlet.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20211025-1B68F-2147359066. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.