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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Corbra Jampack CPP 12000

Category

Electronics

Report number

20211029-203FA-3480973

Ownership age

About 23 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20211029-203FA-3480973. Severity: Injury, Level of care not known. Product: Corbra Jampack CPP 12000 (Portable car battery charger). Incident: The product has never been used and it may have been plugged into a wall outlet twice, for recharging. 12/24/2021: The product was being charged in the consumer�s home when it caught fire. It had been plugged into the outlet for approximately 2 hours, at the time. The consumer heard noise from the pack, which sounded as if it were under pressure and had exploded. The consumer�s husband grabbed the charger and took it out of the house ASAP. The home was still filled with smoke and they inhaled some of it. The charger was melted, burned and is discolored. 12/25/2021: The consumer notified the manufacturer and received a reply requesting pictures, their address and the question of what type of settlement they wanted. On either 12/26/2021 or 12/27/2021, she sent the requested information to them and is waiting for their reply. The consumer said if they were not awake or home at the time, this would have burned their home.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20211029-203FA-3480973. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.