Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore Elite Gas 790-31073100

Category

Kitchen Appliance

Report number

20211102-E720C-2147358969

Ownership age

About 108 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20211102-E720C-2147358969. Severity: Incident, No Injury. Product: Kenmore Elite Gas 790-31073100 (e: Fire in Kenmore Elite Gas Slide-in Range; Model# 790-31073100; Serial# NF23827270I;). Incident: Fire in Kenmore Elite Gas Slide-in Range; Model# 790-31073100; Serial# NF23827270I; Purchased at Sears in San Bruno, CA on 10/28/2012 On 10/29/2021 I was preheating my Kenmore Elite Range oven. Suddenly there was white smoke and a pronounced odor of gas. My 85 year old husband opened the oven door and a huge flame shot out toward him. He turned off the oven and the fire would still not go out. He then attempted to put out the flames with a fire extinguisher as I called 911 and the fire department. The fire was finally extinguished. The Fire Department requested that we vacate the premises until they could shut down the gas line and electricity to the oven. The oven is a complete loss and the kitchen will have to be cleaned by professionals to remove the damage from the smoke and chemical residue left from the fire extinguisher. The only injuries were to my husband and myself with the air quality of the home. I have asthma and my husband has COPD.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20211102-E720C-2147358969. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.