afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Soda Stream FIZZI Product Code# SPT-001

Category

Home & Garden

Report number

20211123-451D2-3503168

Ownership age

About 3 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20211123-451D2-3503168. Severity: Incident, No Injury. Product: Soda Stream FIZZI Product Code# SPT-001 (sparkling water machine maker). Incident: There is a CO2 cannister that fills bottles of water. She was filling a bottle of water and when she removed the bottle, CO2 continued to leak from the nozzle. She pressed the lever to stop the flow of CO2, but it did not work. Next, she tried to remove the CO2 canister, by unscrewing it. This caused the lever and all of the pieces connected to the lever to explode. Several pieces of the machine flew across the room. There were no injuries. She contacted the manufacturer and they asked if anyone was injured. They apologized for the incident. The rep. that she spoke to said that they had no knowledge of prior incidents of this nature. The firm sent the consumer an identical replacement machine. The rep. advised the consumer that if this were to happen again, to never remove the CO2 cartridge in that instance.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20211123-451D2-3503168. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.