Product
Kenmore Not anywhere on the stove
Category
Kitchen Appliance
Report number
20211126-C8248-2147358654
Ownership age
About 24 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20211126-C8248-2147358654. Severity: Incident, No Injury. Product: Kenmore Not anywhere on the stove (Sears electric stove with coil burners.). Incident: I was using the cleaning function on my Kenmore electric stove. The stove is only 2-1/2 yes old. About 1/2 way in the cleaning process the stove made a loud popping noise then sounded like and smelled like something was burning. Went out to the kitchen and found that the tempered glass on the inside of the oven had exploded and shattered. Earlier in the day when I was cooking the side of the stove that Butts up to the cabinet the counter top was very hot. This never happened with my old stove. The countertop never got hot. I immediately turned the cleaning function to off but the glass continued to shatter and it was making a sizzling noise like it was burning. It was in the locked mode which you can not unlock until the oven cools down. The glass continued to shatter the outside glass was extremely hot almost as of it was burning. I realized when pulling out the drawer the floor is actually burned black under the stove legs. If I had not been in the other room and was able to turn this off when it started I do believe it would have caught my kitchen on fire. I kept smelling something burning but did not realize it was my floor
Official report number: 20211126-C8248-2147358654. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.