Product
Microsoft Surface Book
Category
Electronics
Report number
20211205-205F2-2147358534
Ownership age
About 71 months to failure (from purchase date when reported)
Failure type
Battery failure
Incident narrative
SaferProducts.gov consumer incident report 20211205-205F2-2147358534. Severity: Incident, No Injury. Matched catalog product: Microsoft Surface Book. Incident: Microsoft Surface Book lithium ion battery has bulged. The expanded battery has become large enough to crack the screen and physically delaminate it from the frame.
This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Official report number: 20211205-205F2-2147358534. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.