afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 795.77563600

Category

Kitchen Appliance

Report number

20211224-326D4-2147358325

Ownership age

About 181 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20211224-326D4-2147358325. Severity: Incident, No Injury. Matched catalog product: Kenmore 795.77563600. Incident: Kenmore Elite Model #: 795.77563600 Serial # 608KR00012 The lights apparently did not go out with the doors shut and caused burning and melting off all plastic parts of our refrigerator. The light bulb sockets were blackened, the cover of the light fixture was melted as was the interior roof of our fridge. Lucky a fire didn't occur. Reached out to Sears and [REDACTED] and received unsatisfactory response of "Replace your fridge"

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20211224-326D4-2147358325. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.