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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG Electronics, USA LSE4613ST BSTLLGA

Category

Kitchen Appliance

Report number

20220118-F9273-2147357936

Ownership age

About 34 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220118-F9273-2147357936. Severity: Incident, No Injury. Product: LG Electronics, USA LSE4613ST BSTLLGA (LG Electric Range). Incident: I was cooking food on my electric stove. I had the control set to medium heat, the liquids in the pot started to boil vigorously. I adjusted the control to low. I could see the burner cover glow more brightly. there was a loud "bang" that came from the back of the stove. The noise scared me, I turned off the burner control and asked my husband to disconnect the circuit breaker in the service panel just in case there was a fire. Contacted Better Living Hardware, asked if there was a recall on the stove. I was told "no". Instructed to call Jersey Appliance for repair services. Jersey Appliance replaced Infinity(?) switch, replaced "harness". Stove still does not work. Contacted LG Electronics when I learned that LG recalled 161K ranges in 2012 for the same problem. Waiting for LG to send rep to inspect stove, January 20 2022..

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220118-F9273-2147357936. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.