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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Bonacell [REDACTED]

Category

Home & Garden

Report number

20220130-D53AE-2147357772

Ownership age

About 0 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220130-D53AE-2147357772. Severity: Incident, No Injury. Product: Bonacell [REDACTED] (Bonacell 22.2V 4000mAh [REDACTED] Replacement Battery Compatible with [REDACTED] Sold by: Bonacelldirect). Incident: Bought a replacement battery for a [REDACTED] through Amazon. The battery was advertised and sold as a comparable replacement battery and represented as safe. The battery was sold by a company called Bonacell direct. Bonacell 22.2V 4000mAh [REDACTED] Replacement Battery Compatible with [REDACTED] The item was installed in the [REDACTED] vacuum replacing the original battery and it immediately shorted out the vacuum motor and began to cause a fire. I immediately removed the battery and ensured the vacuum motor was no longer burning. The [REDACTED] was damaged beyond repair. If I had not removed the battery, it would have caused a significant fire and damage. I contacted Amazon who refunded the battery and left a warning review on the product page. The next day the item was mysteriously delisted from Amazon but the manufacturer/ seller still has numerous other batteries listed with similar reports of issues.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220130-D53AE-2147357772. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.