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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Keurig K-Supreme Plus Single Serve Coffee Maker

Category

Kitchen Appliance

Report number

20220131-1678A-2147357764

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20220131-1678A-2147357764. Severity: Incident, No Injury. Product: Keurig K-Supreme Plus Single Serve Coffee Maker (Keurig K-Supreme Plus Single Serve Coffee Maker). Incident: I was trying to make a cup of coffee with my Keurig K-Supreme Plus.I heard a crack sound and looked back when I saw steam rising from the unit. I unplugged it and let it cool off. I also checked to make sure that the water reservoir was properly installed. Trying it again, about 5 seconds after pressing the start button, it tripped my GFCI. I did smell a slight burning smell. I took the unit outside to cool off and tossed it away. This is the third Keurig of this model to have done this to me in the last 2 years. I contacted Keurig by email to report the issue about a month ago and am still waiting for a response. In the meantime, I bought another coffee maker of a different brand. I sincerely hope that no one�s house burns down from this defective coffee maker.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220131-1678A-2147357764. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.