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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE63T8511ST

Category

Kitchen Appliance

Report number

20220205-5BB8D-2147357696

Ownership age

About 11 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220205-5BB8D-2147357696. Severity: Incident, No Injury. Product: Samsung NE63T8511ST (Samsung Tuscan slide in Range with air fryer. Model NE63T8511ST. Color is Tuscan. Control panel and knobs are front mounted.). Incident: I have a Samsung Tuscan Range, model #NE63T8511ST. The design of the control panel and knobs on this range is such that the tiniest bump will turn the knobs on or activate the touch panel and possibly turn on the warming burner on the range top. This morning in the space of perhaps a half hour, one of my dogs was able to turn on the cooktop. At the time, I was upstairs and within a few minutes before I went to return to the first floor of my home, the cooktop had overheated a skillet as well as items near the range and started a fire. Several plastic dishes were burned and the flames reached the bottom of the microwave above the cooktop. A dog should NOT be able to bump the knobs on ANY range and turn it on. Had we been sleeping at the time, we could easily have lost our home or been killed. The knobs should be lockable or much harder to turn for safety reasons.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220205-5BB8D-2147357696. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.