SaferProducts incident

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20220223-64448-2147357456. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Samsung Samsung NE589500SS. Incident: I purchased a Samsung fridge that stops cooling but doesn�t indicate that it�s no longer cooling to safe temperatures. I�ve had it repaired 4 times and it�s broken yet again (this is then fifth time) this time my family got sick due to eating food that had gone bad unknowingly. I use the fridge for myself and my four kids. I�ve had problems with it since purchase. I�ve had to throw away hundreds of dollars worth of food because it either went bad or couldn�t confirm that the the temperature stayed in a safe zone. The injuries include food poisoning, this most recent date was last week nausea etc samsung fridge needs to recall this fridge and mark it defective.