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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Flex Wash Model# WV60M990AV1A5 02

Category

Kitchen Appliance

Report number

20220312-254C4-2147357264

Ownership age

About 52 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20220312-254C4-2147357264. Severity: Incident, No Injury. Matched catalog product: Samsung Flex Wash Model# WV60M990AV1A5 02. Source model text: RF28M9580SR/AA. Incident: Purchased Samsung fridge end of 2017. It has broken 4 times. The compressor has been replaced 3 times and motherboard once. It says it�s 38 degrees in fridge but is 44 degrees. This causes the food to spoil. Freezer keeps defrosting and breaking then the fridge will stop working. Ice maker freezes up all the time. This is causing my food to be in the temperature danger zone for more than four hours. This is not safe product as my food is continuously spoiling in my fridge and freezer and causing us to be sick. I have been sick with food poisoning twice because of this faulty fridge. I was without my fridge raider and freezer for four months waiting for them to repair the last time this was six months ago. Now my freezer has broken again and it�s only been six months. Please help

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220312-254C4-2147357264. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.