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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung RF263BEAESG

Category

Kitchen Appliance

Report number

20220318-1E95F-2147357199

Ownership age

About 44 months to failure (from purchase date when reported)

Failure type

Refrigerators (276)

Incident narrative

SaferProducts.gov consumer incident report 20220318-1E95F-2147357199. Severity: Injury, Level of care not known. Matched catalog product: Samsung RF263BEAESG. Incident: THE ICEMAKER ON MY SAMSUNG FRIDGE MODEL RF263BEAESG is defective causing huge ice blacks to build up and makes ice maker seize up. I injured my fingers multiple times trying to chip away the ice blocking. I have followed manuf manual in resetting it and it still does not work or works temporarily for a day or two and then seizes again.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220318-1E95F-2147357199. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.