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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung RF28HMEDBSR

Category

Kitchen Appliance

Report number

20220318-E1315-2147357197

Ownership age

About 91 months to failure (from purchase date when reported)

Failure type

Refrigerators (276)

Incident narrative

SaferProducts.gov consumer incident report 20220318-E1315-2147357197. Severity: Incident, No Injury. Matched catalog product: Samsung RF28HMEDBSR. Incident: Freezer motor making terribly loud noise as the compressor was going bad for the 2nd time in our Samsung refrigerator model #RF28HMEDBSR. The unit has had issues off and on for the 7 years we've had it. Temp on outside display is not accurate compared to the inside of the refrigerator. Milk has curdled, food has spoiled causing members of our household to become sick, medication that needs to be refrigerated cannot be trusted to be stored at the required safe temperature. From what I've been reading, this Samsung refrigerator should be recalled as thousands of other individuals have been having the same trouble and Samsung has not rectified the problem, they only to continue making the same product year after year.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220318-E1315-2147357197. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.