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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Model # RF28HMEDBSR

Category

Kitchen Appliance

Report number

20220401-59366-2147357028

Ownership age

About 81 months to failure (from purchase date when reported)

Failure type

Product safety incident

Incident narrative

SaferProducts.gov consumer incident report 20220401-59366-2147357028. Severity: Injury, Level of care not known. Matched catalog product: Samsung Model # RF28HMEDBSR. Source model text: RF28HMEDBSR/AA. Incident: My samsung refrigerator never goes below 40 degrees which is not safe for food storage / cooling. This can cause food poisoning and loss of food. This is a known defect in Samsung refrigerators and yet they are still being sold and still not keeping food cold enough. Our food spoils routinely and several members of my family have gotten ill / food poisoning before we knew to monitor temperatures.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220401-59366-2147357028. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.