Product
GE ADEW30LQQ1
Category
Home & Garden
Report number
20220406-099F3-3651208
Ownership age
About 106 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20220406-099F3-3651208. Severity: Incident, No Injury. Product: General Electric ADEW30LQQ1 (dehumidifier). Incident: 1/24/2022: The dehumidifier caught fire. The dehumidifier had been in use for a couple days, but it has a sensor, which turned the unit off and on. The consumer heard a sizzling sound and went downstairs to find that the unit was emitting smoke. She immediately unplugged it. When it cooled down, she disassembled it and took pictures of the damage. The damage was limited to the dehumidifier, but there was no fire damage to her home. 1/2022: The consumer called the firm and reported this matter to them. Their rep. ([REDACTED], last name unknown), requested pictures and the consumer provided them. [REDACTED] acknowledged receipt of the pictures. The consumer followed up with [REDACTED] by phone on 2/8/2022 and on 3/3/2022. However, each time she was told that the firm had not responded to him. The last time the consumer spoke with him, she was told that the matter had been escalated, but wasn�t told anything else.
Official report number: 20220406-099F3-3651208. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.