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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Lennox Heat Pump Package Unit Model 13HPP42AP-3A

Category

HVAC

Report number

20220416-08328-2147356822

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220416-08328-2147356822. Severity: Incident, No Injury. Matched catalog product: Lennox Heat Pump Package Unit Model 13HPP42AP-3A. Source model text: 797029F. Incident: Turning on the wall switch to my Marco Gas fireplace model 797029F serial WH3366. iT TAKES A LONG TIME TO TURN ON AFTER FLIPPING THE SWITCH AND SOME TIMES IT DOES NOT LIGHT AT ALL. i ALSO SAW THAT THERE WAS A RECALL ON THE UNIT. I BOUGHT THE HOUSE IN JULY OF 2021 SO I DONT KNOW WHAT TOOK PLACE PRIOR WITH THE RECALL

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220416-08328-2147356822. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.