afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Earthwise 50220

Category

Home & Garden

Report number

20220429-2D634-2147356437

Ownership age

Not stated

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20220429-2D634-2147356437. Severity: Incident, No Injury. Matched catalog product: Earthwise 50220. Source model text: 50220 20-Inch 12-Amp Side Discharge/Mulching/Baggi. Incident: I have the Earthwise 50220 20-Inch 12-Amp Side Discharge/Mulching/Bagging Electric Lawn Mower. And one day it just stopped working. On my unit, the two red (120V) wires that go to a single (undersized) plug had worked loose. Probably because the bracket that held in the resistor in place had broken, evidently a common and dangerous problem according to internet reviews. But... the core problem, and it's a serious safety problem, is that they used the wrong size plugs for the two heavy gauge wires that carry full voltage and current. I looked, and the other ones are ready to fail also. I'm reporting it to the FTC because it's a serious danger to users, by the company cheaping out on two small electric parts! These mowers should be recalled and owners advised without delay. The company was of no help when I called them.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20220429-2D634-2147356437. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.