SaferProducts incident

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20220524-105CB-2147356017. Severity: Incident, No Injury. Matched catalog product: Whirlpool WFE525S0HZ0. Incident: Product being used was a whirlpool electric range model number WFE525S0hz0, s.n. R8298057. Oven was being used in the bake mode and set at a temperature of 400 degrees. Oven came up to temp normally. After placing our item to be baked and after several minutes the oven automatically switched to the broiler mode. This was indicated on the control panel and a fault code F6 E1 was also displayed on the screen. This was not noticed until contents in oven began to burn filling the kitchen with smoke. The glass burners and the upper control panel became so hot I was not unable touch them as I was trying to pull the oven away from the wall. Trying to cancel the function using the key pad did not work. Only when I tripped the circuit breakers did the broiler element stop what seemed like an uncontrollable runaway temperature. Now the broiler element continues to heat up although at a lower temperature and without any indication when there is power to the range.