SaferProducts incident

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20220524-767F4-2147356019. Severity: Injury, Seen by Medical Professional. Product: Samsung RF4287HARS (a Samsung refrigerator RF4287HARS 4 Door French). Incident: On 11-22-11 I bought a Samsung refrigerator RF4287HARS 4 Door with extended warranty. I made this purchase at Lowes Home department store. Unfortunately, your product has not performed well because due to ice maker not working ,refrigerator does not keep food cold enough it shows 34 on outside of door and when i put a thermometer inside it reads it 54 or more. I even had delii drawer to have like 2 inches of ice frozen under it. also it froze soda cans and they exploded making huge mess and it could have hurt some one had they had door open when it happened.....the freezer freezes over... drawers for keeping deli meat in are cracked..It leaks water out onto floor and under it .....the back of refrigerator freezes up causing plastic on inside back of refrigerator to crease and bulge..i have had repair out 3-4 times and also having to rent a refrigerator from [REDACTED] for a month due to mine not working and having to wait on parts and repair men coming out 3 -4 times... I had to pay for some of these repairs myself .I also have to keep insulin cold to which i am afraid to put in this frig so i had to buy mini frig to put insulin in. My son and I had to be treated for upper repiratory problems doctor said was from mold in refrigerator and food not being cold enough... Enclosed are copies of pictures of exploded cans to which it blew the tops off of and I could not find all the tops to cans To resolve the problem, I would appreciate your accomodation of full refund of refrigerator and refund for food that has spoiled.