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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Amana AGR4230BAW,

Category

Kitchen Appliance

Report number

20220526-EC2BC-2147355981

Ownership age

About 66 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220526-EC2BC-2147355981. Severity: Incident, No Injury. Product: Amana AGR4230BAW, (Amana gas range (white), Model AGR4230BAW, Serial # VE64572357 - adapted for propane.). Incident: We purchased an Amana range, model AGR4230BAW0, serial #VE64572357 from Whirlpool Corporation's Whirlpool Inside Pass website as part of a settlement for a Whirlpool range that could not be repaired. After using the Amana range for 5.5 years, we noticed that the oven would ignite, but food inside it would not get hot. This happened for the second time on May 8, 2022. We called for a service call under our extended warranty, but were immediately informed that AIG, who held the contract, would buy it out instead. When disconnecting the range so it could be hauled away as part of our new range delivery, we noticed 2 substantial burn marks on kitchen floor, right under the oven. The floor had been purchased just a few months before the range and was undamaged when the range was installed. Had we continued using the oven, we could have had a serious kitchen fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220526-EC2BC-2147355981. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.