SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220602-907FA-2147355854. Severity: No Incident, No Injury. Product: Samsung Flex Wash Model# WV60M990AV1A5 02 (Samsung Flex Wash washing machine with a small load top washer and a front loading regular washer. I is black and silver and has a digital control panel. It also has a steam clean cycle.). Incident: My Samsung Flex Wash washing machine was on the last spin cycle of a Normal Cycle with a normal sized load of clothes when it began to spin uncontrollably. It began to smoke gray to black smoke and smelled of burning plastic and rubber. I could not reach the electrical plug and had to run to our garage to the electrical box and kill the main power coming into our house. The washer continued to spin and smoke for an additional 3 minutes. I did not call the fire department but I did bring my kitchen fire extinguisher to the utility room. It is my belief that had I not been home during this event my home would have caught fire. Upon calling Lowes Protection department to file a claim for repairs and having their repair company A and E come to assess the washer for repairs, the repairman could not order parts as this was listed as being under research. The orginal event occurred on March 31, .2022 and as of this date June 2, 2022 there are no repairs available for this product. It is a Samsung Flex Washer Model #WV60M99OAV1A5 and was purchased on March 16, 2019. We believe this product will produce a fire at some point and we have removed it from our home.