SaferProducts incident

Failure type

Product safety incident

Incident narrative

SaferProducts.gov consumer incident report 20220605-7D7F7-2147355776. Severity: Injury, Level of care not known. Matched catalog product: Samsung RF22KREDBSG. Incident: Samsung Model: RF22KREDBSG (Black Stainless Steel Refrigerator). This product in addition to being a lemon, has had hundreds, if not thousands of reports of unsafe operating temperatures. My exterior thermostat on the fridge is set to 35 degrees, yet routinely is in the 40-50 degree internal temperature range, when measured through an analog refrigerator thermostat. The product has been services at least 3 times since I bought the unit in December of 2018, and Samsung has refused to admit any wrong doing with these product, despite there being numerous class action lawsuits brought forth. The design is fundamentally flawed, to where the ice maker and cooling fans routinely freeze up, causing the internal fridge temps to reach unsafe temps, despite the outside temperature gauge stating otherwise. With no measures of accurate temperature control, this product is putting thousands of consumers health at risk due to unsafe food storage temps, but yet nobody has ever held these people accountable as a manufacturer. We have had a few times in the 3+ years we have had this product where we have had unexplained stomach issues, one could only assume could be brought forth from unsafe food consumption due to this faulty product.