Product
Daikin Model: DV37PECC14. Desc: Air Handler C-53 EEV
Category
Home & Garden
Report number
20220611-27FC6-2147355652
Ownership age
About 4 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20220611-27FC6-2147355652. Severity: Injury, Emergency Department Treatment Received. Product: Daikin Model: DV37PECC14. Desc: Air Handler C-53 EEV (Daikin High Efficiency Heat Pump and Air Handler. Model: DV37PECC14. Model Desc: Air Handler C-53 EEV. Manufacture Date: 11/01/2021. Serial Numer: 2111000135 (This information is from the Diakin portion of the Warranty I filed with Daikin). There is an inside air-handler cooling and heating system and an outside compressor unit that are both part of the complete system.). Incident: Wingate Mechanical company in Cincinnati, OH installed a Daikin HVAC system in my home. The system is producing noxious fumes. I had my home tested and the VOC level in my home is above normal for Coatings, Paints, Adhesives, Sealants and the report says the air in my home is only "borderline acceptable". I was taken to the emergency room for Toxic Inhalation Injury on 5/12/22 and my husband and I have been living in a hotel ever since. On 5/16/22 my primary care doctor diagnosed my with Dyspnea (shortness of breath). I am an extremely healthy individual and have never experienced anything like this in my lifetime. The fumes cause me nausea, headache, fatigue, respiratory distress, my corners of my mouth became raw and my glands began to swell. My lungs were sore for an extended period after removing myself from the fumes. My husband also experiences headache, nausea and breathing discomfort. The company Wingate will not remove the system and would not return my pleas for help for 17 days before they would come to my home. Then when they came, they smelled an odor coming from the unit and the vents but did not address it. They said it smelled like carpet and left. They have not figured out the problem and have not tried. I have had to hire an attorney. The fumes are worse when the temperature outside is warmer. The fumes seep directly from the air handler unit into the laundry room where it's install
Official report number: 20220611-27FC6-2147355652. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.