Product
Speed Queen Model Number: ADEE9RGS175TW01 Product Code: DR7000
Category
Kitchen Appliance
Report number
20220705-164CB-2147355220
Ownership age
About 41 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20220705-164CB-2147355220. Severity: No Incident, No Injury. Product: Speed Queen Model Number: ADEE9RGS175TW01 Product Code: DR7000 (Model Number: ADEE9RGS175TW01 Product Code: DR7000WE Serial Number: 1812022155 Speed Queen Dryer. Purchased in 2019. Installed by an authorized dealer and never uninstalled and reinstalled by us.). Incident: On March 24, 2022, I was drying my cotton, queen size down comforter (manufacture�s recommendations states machine wash and dry) in the dryer and noted a smoking/hot smell. (I have washed/dried that comforter on multiple occasions in the past without incident. The dryer can handle the size.) When I opened the dryer, I found my comforter with burn marks (I have photos � area covers a 3 foot x 3 foot area). The lint trap had minimal lint in it. I called Alliance Laundry Systems and spoke to "[REDACTED]". My dryer was still under warranty, so [REDACTED] provided me with contact information for appliance repair companies in my local area. [REDACTED] also advised me that: - "we are aware this is a problem with this dryer" - "the way it is designed it can't cool down the grate" -" the grate can't handle the high temperatures. Everything else in the drum can cool down, but not the grate." - "typically you will notice it sooner, as you start to see black flecks on your clothes" - "the grate is made of a lighter metal, so typically we just need to replace that with one made of a stronger metal" I asked if there was a recall on this - "no". I asked about a replacement dryer - "typically no". I asked if this grate is replaced, is there the potential this can happen again - "I haven't seen that". I asked if I need to be concerned, as this could lead to a house fire - "the likelihood of that would be very low". I told him I am not comfortable with that response. Even if the likelihood is low, there is a possibility, since this is a known design defect. I am not comfortable with the resp
Official report number: 20220705-164CB-2147355220. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.