SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220706-205A5-2147355201. Severity: Incident, No Injury. Product: Pelote HD-PW4101 - ?8541662376 (Hard Drive Power Switch Module for 2.5/3.5 inch SATA HDD/SSD, SATA Switch, HDD Power Switch Hard Drive Selector,Controls up to Four HDDs ASIN: B07MJ8YTXV). Incident: B07MJ8YTXV Hard Drive Power Switch Module for 2.5/3.5 inch SATA HDD/SSD, SATA Switch, HDD Power Switch Hard Drive Selector,Controls up to Four HDDs Purchased from Amazon, ELOTE Direct Store, purchased March 9, 2022 Here is the message i sent to the seller via Amazon: "The card caught fire this morning! One drive attached PC powered up The power to the attached drive was OFF Lucky I was right next to the PC when this happened. The house could have burned down. I want to return this card and get money back I�m concerned the PC power supply might have been damaged or weakened by the dead short on the card. I want you to pay for a new power supply for my PC. I have an [REDACTED]. " Their response: "Sorry! We carefully identified the pictures you sent, and found that you did not directly use the SATA 15PIN interface that comes with the power supply of the PC case to connect our products, but through other conversion cables (provided by third parties). The two sata 15PIN power supply ports are directly connected to the SATA 15PIN port of your PC case power supply (the PC case power supply is guaranteed by the quality of the manufacturer), not through an unknown, unsecured third-party adapter cable (IDE 4pin to SATA 15pin) connection, we cannot guarantee the quality of your non-compliant third-party cables. The problem was found as follows: 1. The power supply port of the product requires 2 SATA 15pin connections of your PC case power supply. In the picture, you only use 1 third-party wire connection, which is prone to insufficient power supply and instability. 2. In the picture,