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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Maytag MDB4949SDZ0

Category

Kitchen Appliance

Report number

20220711-98AD9-2147355081

Ownership age

About 57 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220711-98AD9-2147355081. Severity: Incident, No Injury. Product: Maytag MDB4949SDZ0 (Maytag Dishwasher Model# MDB4949SDZ0, Serial# F73933599, Stainless color). Incident: Maytag Dishwasher Model# MDB4949SDZ0. The product is used for washing household dishes. Both my wife and I have used the appliance. No Injuries. The wheels from the bottom rack have been coming off. This has occurred on three separate occurrences. Only one wheel set is left that did not break. The most recent occurrence caused a wheel to come off and land onto the heating element in the bottom of the dishwasher stainless steel tub. Upon opening the appliance after the wash cycle ended, a strong burning foul odor was noticed. Upon checking it was determined that the wheel was smoldering at the bottom of the tub because it was laying against the heating element (it has a heated drying cycle). One wheel is broken in half and charred. Concern about this occurrence with the risk of fire and exposure to burning plastic. If we were not home to observe a problem and ventilate, risk to animals would also be a concern.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220711-98AD9-2147355081. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.