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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung RF30HBEDBSR

Category

Kitchen Appliance

Report number

20220718-13A52-2147354942

Ownership age

About 91 months to failure (from purchase date when reported)

Failure type

Refrigerators (276)

Incident narrative

SaferProducts.gov consumer incident report 20220718-13A52-2147354942. Severity: Incident, No Injury. Matched catalog product: Samsung RF30HBEDBSR. Source model text: RF30HBEDBSR/AA. Incident: Samsung refrigerator (RF30HBEDBSR) forms an ice ball behind evaporator panel and won�t cool compartment. The temperature goes above 45degF and can cause food to spoil. To solve this, you have to take out all the food and the shelves from the fridge, take off the evaporator panel and use a hairdryer to clear the ice ball. Otherwise, the fridge won�t cool properly. This problem comes back after a week. This is a known defect in Samsung refrigerators.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220718-13A52-2147354942. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.