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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Sharp The model is SMC2265KS.

Category

Kitchen Appliance

Report number

20220720-1F4BA-2147354858

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220720-1F4BA-2147354858. Matched catalog product: Sharp The model is SMC2265KS.. Source model text: R-459TW. Incident: For several years, I've used my Sharp R-459YW microwave oven to heat up soup, make popcorn, heat frozen meals, etc. On July, 15, 2022, I had just heated soup. After that, I attempted to make microwave popcorn. About one minute into the process, I smelled a burnt electronics smell and heard a crackling "static" sound. I approached the front of the microwave oven and saw the interior light flickering as the crackle continued. So, I stopped the cooking process and looked inside. Smoke drifted out after the door was opened. On the right wall of the interior, there was a charred burn mark to the top. The wall looked melted in one area. There was a strong burnt electronic smell, too. Fearing a fire hazard, I unplugged the unit.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220720-1F4BA-2147354858. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.