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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Maytag MED4200DW

Category

Kitchen Appliance

Report number

20220805-D2941-3849574

Ownership age

About 96 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220805-D2941-3849574. Severity: Incident, No Injury. Product: Maytag MED4200DW (Dryer). Incident: Caller stated that while the dryer was in use it emanated a burning odor. He stated that he contacted the company and a service technician was sent out after the cover for the unit was removed the electrical wires had melted. He stated that the wires were rubbing against the lid of the dryer. The service technician informed him that the motherboard and control panel needed to be replaced which would cost over $1200. The company offered to provide a prorated dryer to the consumer and for the dryer to be returned. Caller stated that the incident did not trip the breaker and could have caused a house fire. Caller feels that this dryer is a fire hazard and should be reported. As well as elect risk since grounding issue is suspected. Breaker never tripped.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220805-D2941-3849574. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.