SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220823-BCD80-3873891. Severity: Incident, No Injury. Product: Kenmore 14610016510 (self standing, propane powered grill). Incident: 8/15/2022: The grill was on the low setting, for approximately 15 � 20 minutes. The consumer found that the front of the grill had burn-soot marks on it. The consumer was able to wipe off some of the soot, but not all of it. There did not appear to be any melting of the parts on the grill with this incident. 8/21/2022: The grill was on the low setting for approximately 1 hour. The meat was still uncooked and bloody after that hour. The consumer checked the grill 15 � 20 minutes later and all of the food inside was burned. The grill was approximately 10� from her home. The fire had self extinguished and the propane tank was empty. The control knobs were not burned of melted. 8/22/2022: the consumer called the manufacturer and reported this incident to their representative (name unavailable). She was given a CLAIM# [REDACTED], by a company name [REDACTED]. This was the company, where the manufacturer�s rep. transferred her to, so she could report the incident. Their rep. told the consumer that some would contact her by Wednesday 8/24/2022, but if she did not hear from them, to call them back. The consumer said that they may be willing to cover the damage to her home, but not the cost of the grill. The consumer said that they had used the grill 4 times since they received it as a gift.