Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

First Alert 7020BSL

Category

Smart Home Device

Report number

20220904-C6F61-2147354028

Ownership age

About 37 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220904-C6F61-2147354028. Severity: Incident, No Injury. Product: First Alert 7020BSL (First Alert/BRK Electronics 7020BSL Hardwired LED Strobe Light Smoke Alarm Model 7020BSL). Incident: To whom it may concern, There appears to be a systemic defect with First Alert/BKR 7020BSL smoke detectors. This defect leads to premature end-of-life, failure of the deactivation switch, and possible other malfunctions. Our family has experienced 4 failures of a First Alert/BKR 7020BSL smoke detectors. This report documents the 4th failure. Report No. [REDACTED] discusses the first 3 failures. For convenience, some of the information in this report is a reproduction from the earlier report. On August 18, 2019 I installed five 7020BSL detectors. Now, 4 of the 5 detectors have indicated a failure by sounding the 5-beep end-of-life indication, well before the 10-year listed lifetime. The first 3 failures were reported to First Alert consumer affairs. I chose not to report the 4th failure, as I no longer trust First Alert devices and do not want a replacement device. Instead, I replaced the 4th failed device with a different brand. Specific information on the failed units is listed below: 1st Failure: Date of failure: Nov 10, 2020 Date of Manufacture listed on the back of the unit: Oct 19, 2018 First Alert Consumer Affairs Case Number for this failure: #[REDACTED] 2nd Failure: Date of failure: Nov 22, 2020 Date of Manufacture listed on the back of the unit: June 14, 2019 First Alert Consumer Affairs Case Number for this failure: #[REDACTED] 3rd Failure: Date of failure: March 16, 2021 Date of Manufacture listed on the back of the unit: June 14, 2019 First Alert Customer Support Case Number for this failure: #[REDACTED] 4rd Failure: Date of failure: March 28, 2022 Date of Manuf

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20220904-C6F61-2147354028. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.