SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220907-44667-3890727. Severity: Incident, No Injury. Product: Kenmore 722.14355.910 (under the counter dishwasher). Incident: 9/3/2022: The dishwasher caught fire, during use. She called the fire department and evacuated the home. The fire department came and removed the dishwasher from the home. The flames stopped on their own when I turned the dishwasher off. The fire department believe that the fire started at the circuit board, because it was melted. There was also fire damage to other parts of the dishwasher, near the control board. The cabinets in her kitchen were also damaged. A week prior to the incident, the dishwasher was making a loud noise during use. The consumer had technicians examine it. He recommended dishwashing cleaner be used for hard water buildup. 9/3/2022: The consumer called the manufacturer and left a voice message with the firm�s Executive Office and is waiting for a return call. I never received a return call. The consumer said if she was not home, her house would have burned down.