Product
Kidde KN-COSM-IBA
Category
Smart Home Device
Report number
20220907-6E0B1-3890739
Ownership age
About 19 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20220907-6E0B1-3890739. Severity: Incident, No Injury. Product: Kidde KN-COSM-IBA (Kidde Combination Smoke and Carbon Monoxide Alarm, Model KN-COSM-IBA. I do not see a serial number on these alarms but the do have manufacture dates: 2020, Sept. 28,). Incident: On several occasions over the last couple months I have been experiencing multiple false fire alarms and fire alarms chirping. I have replaced batteries in every smoke alarm twice in the last month, cleaned every smoke alarm at least once and some 2 and 3 times but I am still having false alarms and alarms chirping. After reviewing the ratings on the Kidde website for this combination smoke and carbon monoxide alarm it appears there is a wide spread issue with what I am experiencing, false alarms and chirping alarms. In the last 2 weeks my family and I have been woken up in the middle of the night with 2 false alarms, i.e. several loud beeps followed by "FIRE, FIRE, FIRE" several times and then repeated and there was not a fire. We have "experienced" 5 times in the last 2 weeks were 1 of 2 different alarms was chirping. Out of the 7 fire alarms I have installed in the house, 2 have triggered false alarms and 2 have been chirping, one of which also triggered a false alarm. It appears that I have at least 3 bad fire alarms out of the 7. After contacting Kidde this morning they said they will provide me with 3 new alarms to replace the ones I have been having issues with. The part that really makes me mad is they said it will take 10 to 15 days or possibly more and when I asked them what I should do until the new alarms arrive I was advised to remove the troublesome alarms by disconnecting them from the house power and remove the batteries. Doing this would remove the ability to possibly detect a fire in these locations with the smoke alarms removed!!! That is if they even wor
Official report number: 20220907-6E0B1-3890739. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.