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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kidde KN-COSM-IBA

Category

Smart Home Device

Report number

20220907-6E0B1-3890739

Ownership age

About 19 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220907-6E0B1-3890739. Severity: Incident, No Injury. Product: Kidde KN-COSM-IBA (Kidde Combination Smoke and Carbon Monoxide Alarm, Model KN-COSM-IBA. I do not see a serial number on these alarms but the do have manufacture dates: 2020, Sept. 28,). Incident: On several occasions over the last couple months I have been experiencing multiple false fire alarms and fire alarms chirping. I have replaced batteries in every smoke alarm twice in the last month, cleaned every smoke alarm at least once and some 2 and 3 times but I am still having false alarms and alarms chirping. After reviewing the ratings on the Kidde website for this combination smoke and carbon monoxide alarm it appears there is a wide spread issue with what I am experiencing, false alarms and chirping alarms. In the last 2 weeks my family and I have been woken up in the middle of the night with 2 false alarms, i.e. several loud beeps followed by "FIRE, FIRE, FIRE" several times and then repeated and there was not a fire. We have "experienced" 5 times in the last 2 weeks were 1 of 2 different alarms was chirping. Out of the 7 fire alarms I have installed in the house, 2 have triggered false alarms and 2 have been chirping, one of which also triggered a false alarm. It appears that I have at least 3 bad fire alarms out of the 7. After contacting Kidde this morning they said they will provide me with 3 new alarms to replace the ones I have been having issues with. The part that really makes me mad is they said it will take 10 to 15 days or possibly more and when I asked them what I should do until the new alarms arrive I was advised to remove the troublesome alarms by disconnecting them from the house power and remove the batteries. Doing this would remove the ability to possibly detect a fire in these locations with the smoke alarms removed!!! That is if they even wor

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20220907-6E0B1-3890739. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.