SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220909-B9038-2147353954. Severity: No Incident, No Injury. Product: Kidde by United Technologies P3010CU (Kidde 10 Year Smoke and Carbon Monoxide Alarm Model P3010CU). Incident: Kidde Smoke and Carbon Monoxide alarms fail reporting false positives at a near 100% rate. I have had at least 5 of these units fail in my house over the past 4 years. These are very expensive units, approx $50 each, and I have at least 5 locations in my home with units installed. These units fail at random, reporting false positive results at complete random times, most recently this morning at 2 am. The only recourse is to permanently disable the unit, following the instructions on the back of the unit, as if this exact event is not only not surprising but expected by the manufacturer. This has resulted in, best case scenario waking up my entire family in the middle of the night hearing a fire alarm, to the more extreme of a full fire department response and searching of the house, wasting time and resources for this garbage, expensive product. Just searching your database, this appears to be a frequent occurrence for this product, despite the company calling it "rare." I have previously contacted the company about this problem, and they have replaced the units at no cost. However when the products continue to fail, they question the install location, the environmental causes and anything else to deflect responsibility, despite the product apparently working perfectly fine at first. And that leads me to my most important concern, does this product even work at all? I have no way of knowing and absolutely zero confidence that it will report accurate positive warnings when it fails so reliably reporting false positives. Get this garbage product off the market before it kill