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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Ilve ILVE UPDW1006DMPILP

Category

Kitchen Appliance

Report number

20220923-F2431-2147353690

Ownership age

About 14 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220923-F2431-2147353690. Severity: No Incident, No Injury. Product: Ilve ILVE UPDW1006DMPILP (Ilve Dual Fuel 40 inch range). Incident: Ilve Dual Fuel 40" Range. When oven fan comes on and burners on the top of the range are in use the airflow from the fan changes the fuel (propane) air mixture making it too rich. The result is when adjusting the burner even slightly higher the flame around the pot or pan flares up from 6-12 or so inches. Also, at times, the smell of the propane can be detected due to incomplete combustion. The range operates properly when the oven fan is not on so it is not likely to be a fuel supply issue. The company replaced the first one we bought however the replacement behaves exactly the same. We have videos if you would like to see. I am still communicating with the manufacturer regarding a resolution but they seem to have no answers. My career was in firefighting and fire investigation and had I encountered this professionally I would have considered this a considerable safety issue.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220923-F2431-2147353690. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.