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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

PetLibro Polar Wet Food Feeder - PLAF109

Category

Electronics

Report number

20220926-A1EAE-2147353642

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20220926-A1EAE-2147353642. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: PetLibro Polar Wet Food Feeder - PLAF109. Source model text: PL-AF103-01W. Incident: Usb power cord was so hot it started to melt around the medal end and the transformer for the usb power cord was extremely hot to the touch. Didn't notice until the automated pet feeder didn't feed the cat for dinner (also didn't feed at lunch, but didn't notice). The plug was so hot I burned my fingers unplugging it from the outlet. I was able to pull the usb cable out of the unit and then try a 2nd time to unplug the power usb transformer out of the outlet that was still extremely hot. You can see brown residue on the cable pins and plastic around the outlet on the product was just starting to melt in the photo attached (mins away from start my home on fire).

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20220926-A1EAE-2147353642. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.