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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Samsung Galaxy S10FE 5G tablet and tablet cover

Category

Electronics

Report number

20220929-794A9-2147353599

Ownership age

About 3 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20220929-794A9-2147353599. Severity: Injury, Level of care not known. Matched catalog product: Samsung Samsung Galaxy S10FE 5G tablet and tablet cover. Source model text: NP950QDB. Incident: I was using a Samsung GalaxyBook Pro 360 and it started smoking from the hinge, melting the plastic bezel and slightly burning my finger. It smoked for about 30 seconds and then stopped when the laptop shut off. I was in a college class when it happened.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20220929-794A9-2147353599. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.